RETURN & REFUND POLICY

Eligibility for Returns

Due to the personal nature of skincare products, we can only accept returns for items that arrive damaged, defective, or incorrect. Returns must be requested within 7 days of delivery.

Conditions for Acceptance

• The item must be unused, unopened, and in its original seal and packaging.
• Proof of purchase (order reference or receipt) must be provided.
• Items damaged during transit should be reported with unboxing photos/videos.

Refund Process

Once your returned item is inspected and approved, your refund or exchange will be processed within 3-5 business days via your original payment method or store credit.